The Best Rate Guarantee

Book directly on our official hotel website to get the best rate available, easy and secure booking experience.

How it works:

  1. Book a room at The Bromley Court Hotel using our website for the best rate guarantee.  If you find a better publicly – available rate anywhere else online, we will match it.
  2. If within 24 hours of making your reservation on website, you find a lower online hotel rate for The Bromley Court Hotel, the same hotel room type, reservation dates, number of guests, and/or non- breakfast meals, payments conditions, cancellation policy, inc VAT and it is more than 24 hours before the standard check-in time for The Bromley Court Hotel, we will match the lower rate.

To make your claim, email us on: All claims must be made with 24 hours of making the original booking.

Terms and Conditions:

  1. The Bromley Court Hotel will verify the lower rate claim and respond within 24 working* hours of the claim being made. * Claim will be processed from Monday to Friday, between 9.00am to 4:30pm.
  2. The lower rate must still be available at the time the hotel validates the claim. The rate comparison will be made on the websites with GBP currency including VAT. The lowest rate must be available to the general public – in other words, you are not required to sign up for any kind of membership or part of any programme or log in to a website to obtain the rates such as negotiated rates, member or loyalty rates, group rates, corporate rates. The rates are ineligible for the claim on websites that do not provide immediate confirmation, that do not result in an actual hotel reservation, or that do not provide the ability to make a real-time reservation.
  3. When a claim covers a multiple night stay, the rate comparison will be made against the total room cost on compared to the total room cost on the other website.
  4. If we can verify your claim, we will adjust the rate on the reservation you booked direct though our official hotel website to the lower average nightly rate found on the non- branded website at the time of verification.

The Best Online Rate Guarantee is void where prohibited by law. The Bromley Court Hotel reserves the right to modify or cancel its best rate guarantee policy at any time without prior notice.

The Bromley Court Hotel has the sole right to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, The Bromley Court Hotel decision is final.